On busy days, it was common for several lost, terrified and crying children to approach just our stand to ask for help. The number of lost children park-wide was much larger. From experience, I recommend the following precautions and procedures for your consideration when you are visiting the zoo or any large public place:
- Quiz your child about your name (first and last) and what you are wearing (color and any unique identifier) just before you enter the park. If they are old enough to know your cell phone number, quiz them on that, too. A name, number, and a description of mom or dad was the first thing for which we asked and the information that is disseminated throughout the park during our search. If they recite the information aloud they are more likely to remember it when they are under stress.
- Review with them the procedure they are to follow if they become separated from you. Good strategies include approaching a security guard or going to the nearest concession/souvenir stand employee and asking for help. Point out a security guard and an employee to your child so that they become familiar with their uniforms. For older children, designate a family meeting place where they are to go and wait for you. A moving target is more difficult to find.
- If your child is pre-verbal or non-verbal, PLEASE put your contact information on their person. This can be a 3x5 card on a yarn necklace, a medical alert bracelet/necklace, or tucked into a clear plastic pouch on a backpack. I also have seen small children in t-shirts that say, "I am non-verbal and autistic. If I am lost, please call .... "
- Although their use is somewhat controversial, use a child harness. They are much cuter than they used to be and relatively inexpensive.
- Try to remember that most children do not choose to become "lost". They usually have just been caught up in the moment and lost track of you. If they are afraid of being scolded for getting lost they will take longer to get help. Upon reunification, take a breath and smile. Your child will be looking for facial cues indicating how much trouble they are in. Hug them. Tell them that you are so glad that they have returned to you! Then, make a better plan for sticking together.